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7 Common iPhone Problems and How to Fix Them


Usually, you can fix the sluggish performance with a few taps of your finger.

Angela Lang / CNET

A iPhone It doesn’t work the way it should. It’s a recipe for frustration. Whether an app keeps crashing every time you open it, or your phone keeps freezing when you return to the home screen or try to send a text, your iPhone won’t work when you need it, and that’s not okay.

Do not worry. We’ll show you where to look and the steps to take to troubleshoot common issues like common errors, battery life, storage space, and more.

Correct glitches and errors with this simple step

For random issues and errors like an iPhone that isn’t connected to Wi-Fi, keeps freezing or running very slowly, force a restart. It might sound obvious or boring, but it’s the same approach as restarting a computer that is behaving, and often it cures anything that is hurting your iPhone.


Sometimes a quick restart is enough.

Óscar Gutiérrez / CNET

The process of forcing a restart depends on what model of iPhone you have:

  • For iPhones with a home button, you have to hold the home button together with the lock / wake button for about 10 seconds or until the Apple logo appears.
  • For iPhone models with Face ID, press the following buttons in this order: volume up and down, volume down and down, and then press and hold the side button for about 10 seconds. After that, you should see the Apple logo.

Whichever method you need to use, it is important that you don’t release the button (s) until the Apple logo appears on your phone’s screen.

Once your phone is brought back to life, use your passcode to unlock it and hopefully it should be free from any performance issues.

Look at that:

Tips and tricks to make your iPhone work for you …


How to deal with poor battery life

If you have battery problems, first take a look at which apps or services are used the most. You can view a battery usage table by opening it the settings > battery. Scroll down to the graph that shows the hourly battery usage. Below that is a list of apps and services and the amount of battery used.

Look for a rogue app that is running in the background – it says “Background Activity” under the app name – or an app usage that is higher than you think.

I don’t mind if an app like Outlook has a lot of background activity as it updates my inbox. However, if there is an app, e.g. B. Facebook that is updating in the background and you don’t want this to happen, do the following. By doing the settings App, go to General > Update background app and disable the app’s ability to update itself when you are not using it. It’s actually a good idea to go through this list and turn off any apps that you don’t need to update in the background, even if they aren’t currently causing battery problems.

Alternatively, check the battery health of your phone on the Battery Settings page (the settings > battery > Battery condition) to see if the battery needs to be replaced.


Use Apple’s built-in tool to free up space.

Jason Cipriani / CNET

Are you running out of storage space?

Apple built in a memory management tool iOS Not only does this show you what is consuming disk space, it also recommends actions you can take to resolve the problem. Go to the settings > General > iPhone storage and wait a few seconds while the information is loaded.

Check out the recommendation list to see what steps Apple suggests. Then look through the list of apps to see which are taking up the most space. Tap an app to view more information, including options to clear the data associated with the app. For example, you can use the Music app to remove albums that you’ve downloaded to your device for offline access.


Software updates are easy to ignore.

Óscar Gutiérrez / CNET

More common problems and quick fixes

Of course, there are other steps you can take to get your iPhone working again. Something as simple as a software update could be key. Here are a few more steps you can take:

  • Check for pending software updates and install them in the settings > General > Software update.
  • If all else fails, download the Apple Support app and start a chat session. The rep can guide you through further troubleshooting steps and (with your permission) access device logs to diagnose major problems.

Take some time to learn about our favorite features once your iPhone is working properly comes to iOS 14 this fall. Apple’s update is currently in beta install now, but You should probably wait a little longer.

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