If you ask a question to someone, that person needs to know the answer before you can give it to you. This is the same concept applied to digital assistants like Amazon Alexa, where it can only answer questions it already knows the answer, largely thanks to Amazon's efforts.
However, since Alexa can & # 39; You may not know everything, this is an area that Amazon tries to improve by crowdsourcing this information by launching a program called Alexa Answers. According to Amazon "As of today, customers can just invite Alexa to add answers and information about a new feature we call Alexa Answers. Those who receive an invitation via e-mail can already submit their answers to Alexa today. "
Similarly, this works in a similar way to Amazon's shopping platform, where customers interested in one product can ask questions about that product and can then be answered by another customer. This will help Amazon and businesses save time, provided the answers are correct.
Amazon will probably review the answers to the questions as we imagine how bad it will look for them when Alexa starts providing users with the wrong answers. There is no word on how to get an invitation to answer questions or how many customers are selected to participate.
Filed in. Read more about Alexa and Amazon.