“We are investigating reports of an issue with Google Drive,” the company said in a message on its G Suite Status Dashboard posted at 7:29 am PT, and noted in a follow-up that ” affected users cannot access Google Drive “.
At 9:17 am, Google gave the all-clear and said the problem with Google Drive should be fixed. It also apologized for the outage, saying that “system reliability is a top priority”.
According to DownDetector, an outage monitoring website, people reported problems with Google Drive around 6:45 a.m. PT. While some reported receiving error messages, others reported that Google Drive did not load at all. Those affected also went to Twitter to express frustration at the outage, with some saying it disrupted virtual learning. Many people rely on Google Drive and other services to help with remote work and schooling amid the coronavirus pandemic.
Google did not respond to a request for additional information.