Home / Technology / Jio fiber to limit broadband speed to 1 Mbps when users exceed data limit: Report

Jio fiber to limit broadband speed to 1 Mbps when users exceed data limit: Report

According to a report, Jio Fiber users of the new “truly unlimited” plans will be switched to 1Mbps once the commercial use policy of 3.3TB is reached. Reliance Jio brought their new broadband plans with them last week starting at Rs. 399 per month. The new plans were originally marketed to provide unlimited internet access to all users. However, shortly after the announcement, it was discovered that Jio Fiber has a commercial use policy to limit speed once users exceed 3.3TB or 3300GB usage.

Reliance Jio has mentioned in its revised terms and conditions that users of the new Jio Fiber plans will be limited to 1 Mbps once the allocated data quota is reached, reports telecommunications-focused blog Telecom Talk. The reported speed limit is in line with what Airtel has to offer, although operators, including Tata Sky Broadband, are offering speeds of up to 3 Mbps to users who exceed their Fair Use Policy (FUP).

The blog also said that Jio would only provide “high-range”

; customer premise equipment (CPE) to users who pay Rs. 3,500 as security deposit while subscribers pay Rs. 1,500 bail would only get a “medium” CPE. This suggests that there would be some differences in the experience for those subscribers who choose the cheaper option.

Reliance Jio is said to have also mentioned in the terms and conditions that it “reserves the right to provide the plan benefits in a reduced manner” if users observe a grace period of up to 30 days. Similarly, the company reportedly reserves the “right to disconnect services” if a user does not top up their account after 90 days from the date of the last recharge.

Jio Fiber customers who registered for the broadband service between August 15 and 31 will also receive benefits “in the form of a redeemable voucher”.

Gadgets 360 was unable to independently verify the existence of the revised Terms of Use on the Jio Fiber website. A request sent to Jio regarding the update received no response at the time this story was submitted.

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