Some Microsoft services, including Outlook, Office 365, and Microsoft Teams, are currently experiencing an outage according to Microsoft’s Office Status Page. “Users may not be able to access multiple Microsoft 365 services,” the page says.
The company first confirmed issues at 5:44 p.m. ET using the Microsoft 365 status Twitter account, and said they had rolled back a change that was believed to be causing the problem at 6:36 p.m. ET. But just 13 minutes later, the company tweeted again, saying it had “seen no increase in successful connections after reversing a recent change”
We don’t see an increase in successful connections after undoing a recent change. We are working to evaluate additional mitigation solutions while we investigate the root cause. For more information on this problem, see https://t.co/AEUj8uAGXl.
– Microsoft 365 Status (@ MSFT365Status) September 28, 2020
Microsoft said in a tweet at 7:48 p.m. ET it was redirecting traffic to alternative infrastructure to improve the user experience while we investigate further.
Microsoft’s Azure Active Directory service has problems according to the Azure status page.
“We are working to fix a service interruption that affects a subset of customers who perform authentication,” a Microsoft spokesman said in a statement. “Visit the Azure status page for updates.”
Update September 28, 8:13 p.m. ET: Added another tweet and statement from Microsoft.