As medical providers around the world turn to the digital delivery of advice and services, OnCall Health, a Toronto-based provider of back-end telemedicine services, has a moment.
The company, which competes with services like Truepill to provide doctors, pharmacies, and other potential point-of-care services with online advice, has grown extremely rapidly since the outbreak of the COVID-19 pandemic.
OnCall Health’s services include the ability to schedule a video or text appointment with a doctor, conduct these video consultations on its secured servers, and integrate back-end billing systems so doctors can be paid.
Services like OnCall and TruePill’s have grown exponentially since the emergence of lockdown orders to fight the COVID-1
“Since COVID-19, telemedicine has moved from being a good source of income for primary care, mental health, home care and chronic illness to a necessity,” said Base10 Partners Director Chris Zeoli who led the OnCall investment.
Along with Base10, several existing investors from the company’s $ 2 million startup round invested $ 6 million in OnCall, including Ripple Ventures, Panache Venturesand Stout Street Capital.
The majority of the company’s customers come from small and medium-sized medical practices, according to Zeoli. Around 500 of the company’s existing customers consist of offices with fewer than ten practicing doctors.
Capturing this long tail is important as it actually represents a large proportion of healthcare providers.
“OnCall provides everything healthcare brands such as pharmaceutical companies, insurers and digital health startups need for consumers to launch their own virtual care programs, often for the first time,” said Nicholas Chepesiuk, Founder and CEO of OnCall Health. “We are now well positioned to help conventional clinics and systems in the healthcare sector to use virtual nursing technology in the context of their operational processes. Last year we rolled out our technology with two global insurance companies, several leading pharmaceutical brands, and many fast-growing digital health startups. “
OnCall currently employs over 30 people and supports 7,000 primary care, mental health and paramedical services providers across North America.