A disabled grandmother who has to crawl upstairs to get into bed was told to move out.
Santy Burns, 59, also claims she was denied a stair lift in her home by the council.
She suffers from diabetes and painful osteoarthritis and has difficulty reaching the upstairs bathroom.
Santy, who lives in Dalton, Huddersfield, says she was promised a staircase life by Kirklees Council prior to the coronavirus lockdown.
She also claims she was promised a wet room because she cannot go to the bathroom and has been deemed eligible to work on the house to make her life easier, reports Yorkshire Live.
However, recently she was told that none of the improvements were possible and that she would be best placed to move to a smaller house.
She said, “They measured a stairlift and said ‘yes’. I can’t go to the bathroom and they said yes to a wet room.
“Now I can’t have a stairlift anymore. I was told it would cost too much.”
Santy was recently dealt another blow to her freedom when she discovered that a city center charity was no longer offering electric scooters for rent.
“I’m stuck in the house around the clock now,” she said.
The mother of three, whose children are all adults, was asked if she would like to move into a community bungalow, but she is very reluctant.
“I’m not moving out of my house. My children were born here and I have my grandchildren on weekends.
“If I moved, I wouldn’t be able to let my grandchildren stay. I had all my hopes built (in terms of house changes).”
She added, “I’ve lived in this house for 40 years and this is where all of my children grew up. I’m from Dalton and this is my home.”
Santy says she feels trapped in the house and feels depressed about the future. She is also faced with steps at the end of her garden.
“I’m stuck in the house. I have my dog, Missy, but I can’t walk far. I went into town two or three times a week.
“I used to book a £ 5 scooter with Age UK but now they have closed the shop. I can’t get a bus because I can’t walk off the bus. My daughter does my shopping.”
A Kirklees Council spokesman said he had offered to convert Santy into a more suitable property.
“We are in contact with the resident to discuss support options that will help keep them safe and independent at home.
“According to an assessment by our occupational therapists, we offered to convert the resident into more suitable accommodation for medical reasons.
“When mobility is an issue, a single property often offers many of the advantages of a stairlift alone.
“A smaller property can also be a manageable size that needs maintenance.
“We are more than willing to work with this resident to find another suitable property and would likely have some in the same area.”