In addition to recent news about the bizarre issue with the Separation of Bathrooms Uber has long struggled with the safety of its passengers, although we are only now aware of the extent of the problem ( in English) at least the US) courtesy of the company's first study on unsafe incidents involving a ride.
According to Thursday's report, which covered only US travel between 2017 and 2018, Uber received 3,045 reports last year of sexual assault on travel with nine other murdered and 58 killed in crashes. The numbers of 2017 tell an almost identical story. Uber claimed to use a deliberately broad definition of sexual assault ranging from non-consensual kissing of a "non-sexual body part" to attempted rape and rape, with the majority of documented incidents involving the unwanted touching of one "Sexual body part", the mouth or genitals of a person.
Although earlier research has already shed light on the prevalence of reports of sexual assault and other acts of violence in which the service is involved, Uber's transparency points to some of the first official ones Pay attention to the issue, as currently no police department or government agency tracks down any crime related to carpooling. Competitors like Lyft also had no comparable numbers.
"We do not believe that corporate secrecy will make anyone secure," Uber notes in the report's summary .
In hard-hitting memories of the entire study, the company affirms that these incidents account for a small fraction of the total of 2.3 billion Uber trips that have been made in the US over the same period, and nearly 4 million trips per day the service, 99.9 percent end without reported security incidents.
Nevertheless, Uber's Chief Legal Officer and a leading force behind the report, Tony West, named the results in an interview with the New York Times . CEO Dara Khosrowshahi also expressed on Twitter his feelings for the victims of these thousands of documented incidents.
"My heart is with every survivor of this all-too-common crime. Our work is never done, but we are taking an important step forward today. "
And apparently people do not book a ride." t the only ones at risk. "Motorists are also victims," the company wrote in its summary. While 92 percent of the reported rape victims were passengers, drivers and drivers reported other types of sexual assaults such as kissing and touching at similar rates, Uber said. And of the 19 murders that Uber documented during this two-year period, seven of the victims were drivers while eight were passengers (the company identified the remaining four as "third parties" as surrounding bystanders ).
With this report, Uber appears to fulfill last year's promise that the company " is seriously concerned with safety ". Since then, Uber has implemented several new security features, such as: For example, an in-app emergency button unlocks your location and travel details for 911 unnoticed. This option allows you to share your driving data with a trusted third party to let them know you've arrived safely and an ID verification feature that lets the driver self-verify that he's the one he claims to be in his or her account , The company has allegedly tripled the size of its security team to 300 employees since 2017 which, in my view, was partly due to its several recent discharge rounds . This has gutted other departments like marketing and engineering.
Also Uber has apparently tightened its requirements for control over who may drive for the company at all . According to Uber more than 40,000 drivers were expelled from service after a system had been implemented that continuously inspected the driver for offenses . Uber's background checks disqualify anyone convicted of a crime in the past seven years. However, in certain violent offenses such as sexual assault, kidnapping and murder, there is no such deadline. During the two-year period examined in Uber's safety report, the company stated that the review process had filtered out more than one million potential drivers who failed those exams.
Along with today's report, the company noted is currently investigating how in addition to several other new security measures that are scheduled for 2020 a blacklist of banned drivers may be created , According to the Times report, West also said that Uber plans to exchange information with competing drivers and to swap companies over potentially dangerous drivers who have reported passengers, though he did not go into detail. Granted, the bar is ridiculously low for all security features that Uber devised . After all, this is the company that has marketed a fake "Safe Rides Fairy" to cheat billions of passengers. All that Uber has to do is to avoid shamelessly benefit from his dubious reputation .